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AF Telecoms
A host of telecoms solutions, support services and products to suit your business needs
The
Telecoms
team at AF understand the difficulties rural and lone-working businesses can face when it comes to telecoms and digital infrastructure.
The
Telecoms
team is driven to support AF’s members in navigating the challenges and opportunities of an ever-advancing digital world.
Our portfolio brings together mobile, landline and broadband, offering members a varied and diverse mix of products. From government funding for broadband to dust resistant mobile phones, the Telecoms team will work with you to meet your unique business requirements.
We manage in excess of 6500 fixed line services and 15000 mobile network contracts
We understand how busy you are and how frustrating dealing with call centres can be. That’s why we handle that for you. From arranging the best tariff to suit your needs to mitigating risk and billing issue resolution. Our aim is to save you time, stress and money.
We can support you with the following:
Fixed-line services
Broadband
Mobile
Mobile Hardware
Tech-Support
Continuation services
New Business
Phone systems and maintenance contracts
Sourcing the best broadband solution
Range of tariff options from £0 pay as you use
New and refurbished mobile phones and tablets to suit all requirements
Device tuition
Contract Management
New member telecoms cost review
Managed switching service
Government funding options
Cashback rebate rewards for members
A range of protection accessories
Device trouble-shooting
Spend cap/triggers and extra cost notifications
New service proposals
While-you-wait fault testing and support
Managed support desk
Discounted Mobile Device Management licences
Repair services and warranty support
e-mail set up
Renewal notifications and tariff reviews
ISDN to VoIP conversions
Engineer appointment booking service
Engineer appointment booking service
Managed support desk
6% discount on Apple products
Contact, picture and video transfer
Renewal notifications
Solutions advice
Care level support packages (incl. 24/7 option
Wide range of contract and tariff options
All UK business mobile network contracts
Finance option available with 0% interest rate
Weekly tech-support clinic
Data monitoring advice and tools
Connectivity reviews
Fixed-line services
Phone systems and maintenance contracts
Managed switching service
While-you-wait fault testing and support
Engineer appointment booking service
Care level support packages (incl. 24/7 option
Broadband
Sourcing the best broadband solution
Government funding options
Managed support desk
Engineer appointment booking service
Wide range of contract and tariff options
Mobile
Range of tariff options from £0 pay as you use
Cashback rebate rewards for members
Discounted Mobile Device Management licences
Managed support desk
All UK business mobile network contracts
Mobile Hardware
New and refurbished mobile phones and tablets to suit all requirements
A range of protection accessories
Repair services and warranty support
6% discount on Apple products
Finance option available with 0% interest rate
Tech-Support
Device tuition
Device trouble-shooting
e-mail set up
Contact, picture and video transfer
Weekly tech-support clinic
Continuation services
Contract Management
Spend cap/triggers and extra cost notifications
Renewal notifications and tariff reviews
Renewal notifications
Data monitoring advice and tools
New Business
New member telecoms cost review
New service proposals
ISDN to VoIP conversions
Solutions advice
Connectivity reviews
Speak with our
Telecoms
team today to discuss your requirements. Call 01603 881 815 or email
telecoms@theAFgroup.co.uk
Meet our telecoms team
Helping members with rural mobile, broadband and data
With over 90 combined years’ experience working with telecoms products, the AF Telecoms team have seen the market evolve, and weathered the introduction of mobile phones and the Internet.
Meet The Team
Emergency Contact Numbers for AF Telecoms
To report your mobile lost or stolen:
Vodafone
– lost in the UK 03333040191
– lost abroad +447836191191
O2
– lost in the UK 0344 809 0202
– lost abroad +44 344 809 0202
EE
- 07953966250 UK or abroad
To report a landline or broadband fault:
Comm-Tech
– 03003233303
Only landlines with Priority Care Level 4 will have their fault dealt with out of standard working hours. There are no escalated out of hours Care Levels assigned to broadband faults.
For guidance on terminating, migrating and moving telecoms services from AF, click the download below.
AF Telecoms Guidance, PDF 32.8Kb
DOWNLOAD
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If you have any queries or would like to find out more please get in touch.
info@theafgroup.co.uk
01603 881881
Honingham Thorpe, Colton, Norwich, Norfolk NR9 5BZ
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